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You will find that the office staff at Shore Orthopaedic Group is caring, helpful and concerned about your well-being. They understand your particular problem or injury and are specially trained to attend to your needs with your best interest in mind.

Our staff may be contacted at any time during weekday hours. To serve you more efficiently, each physician at Shore Orthopaedic Group has an administrative assistant. Your doctor's assistant will always be available to answer your questions and help you to communicate with your physician. For more complex situations, you may wish to contact our office manager.

To arrange an appointment, please call (732) 530-1515. Our staff will make every effort to schedule your appointment as soon as possible. If you are unable to keep your scheduled appointment, please give us at least 24 hours' notice. Since this is a trauma practice, we may occasionally have to reschedule your appointment to handle an emergency. In the event that you need emergency care, one of our doctors is always on call.

All of our offices (Tinton Falls, Lakewood, and Manahawkin, NJ) are open Monday through Friday between the hours of 9:00 a.m. and 5:00 p.m.

We request that fees for office visits be paid at the time service is rendered. At that time, we'll provide you with a receipt that you can attach to your insurance form for submission. For larger amounts such as surgical fees, our office manager will work with you to arrange a payment plan that fits your budget.

Insurance Claims

Our office will file your insurance claims for major procedures. However, YOU MAINTAIN FINANCIAL RESPONSIBILITY FOR ALL SERVICES RENDERED. If you have questions about reimbursement, we're always available for consultation.

Medicare

Patients will be responsible for the 20% co-ins as well as their yearly deductible.

Motor Vehicle and Worker's Compensation

In order for our office to submit your claims for you, you must provide us with the following information on your first visit: insurance company name, address and telephone number, as well as your claim number, date of accident and claims adjuster's name. If you do not have this information available, you must either assume responsibility for payment or reschedule your appointment. In the event that your insurance declines or terminates your benefits, you will be responsible for full payment for services rendered.



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